My first visit to Pats was probably almost 30 years ago when my husband and I had an old car that overheated. Since he worked at Brainerd in ER, we took our car to Pats and they were kind enough to fix our car but also make payments since we didn't have credit and not much money either. Ever since then, I never forgot how we were treated and so when I found a Groupon for an oil change, I thought I would stop in again. All new people, but they all seemed to be as nice as I remembered. Definitely would recommend.